Richmond water heaters meet the same standards as those of their parent company. To correct this code, close all hot water taps to reset the unit. Having a Tankless Water Heater Problem, But Unsure the Exact Problem? have to be cleaned as often, if ever, but tankless water heaters require more Rheem Manufacturing Company The pilot burner should be cleaned or replaced in this case. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. Side 1/2" Compression water connections. your water heater, especially if you have well water. Any cold water that you are experiencing in Check that the water heater is securely connected to earth ground. Error Code 03: Manifold Control Failure Rheem error code 03 means there is a problem with the manifold control. Look in the manual for your specific water heater for these error codes if applicable. This is an exclusive feature of the Richmond tankless water heaters. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Below are some maintenance tips to consider: In his spare time, Oscar loves tinkering with electronics. Richmond Encore 11 GPM 199,900 BTU Tankless Natural Gas Water Heater Other possible causes of flame failure include a gas line thats too small, regulator failure, combustion issues, venting and more. These are designed to meet a diverse range of water needs. Its full of built-in smart features to help prevent cold showers, alert you of issues before theres no hot water and protect your home from potential water damage. Not sure which product is the right addition to your home? Flush the tank by opening the cold-water valve for a few minutes, letting the water drain out of the tank through the hose; then close the cold-water valve. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . No reviews. There are several reasons your water heater could fail to ignite. Each reference mark above or below these points indicates an approximate change of 10oF. In addition to the hot water you needit gives you the power to know, control and protect. Adjust your thermostat. All water heaters in the Essential series come with a 5-year warranty for the heating chamber and a one-year warranty for parts. Rheem Manufacturing Company Some are designed for indoor use; others for outdoor use. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. Uses indoor air for combustion with flexible venting options up to 100 feet. If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. On the Richmond website, youll find an online form to submit a question, complaint, or comment. Mike R. is online now Related Plumbing Questions Heater tankless. Click here to review this water heater's Energy Guide for more details. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. In addition, they have low-emission burners to reduce fuel needs, making the models more environmentally friendly and cost effective. To improve comfort, the unit also has hot-start programming this keeps it in a ready-fire state at all times. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. Customers reviews for Richmond water heaters all mention the high quality of these units. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. The RMTEX-18 has two of these elements. The sensing burner is a device that detects incomplete combustion during operation of the water heater. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. Calcium and Magnesium are the two minerals that most often cause scaly buildup, If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. They are small enough to fit almost anywhere in your home. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. Turn the gas control knob counter-clockwise to the PILOT position. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! If this happens, you should reduce the demand for hot water by limiting simultaneous applications, and you may want to consider resetting your unit. Richmond is one of the reputable brands, with several quality appliances on offer. Richmond Electric Water Heater Troubleshooting [7 Easy Fix] If so, you may need to clean, repair or replace the pilot burner to fix the problem. As the unit is more powerful than the RMTEX-18, it has four copper immersion heating elements. You can use a vacuum cleaner on the burner and floor shield inside the water heater. Once the pilot flame is established, replace the outer door. These can also be helpful to a technician. Slightly depress the gas control knob and turn clockwise to OFF position. $609.99 $ 609. The first ensures that the unit adjusts power to meet your demand for hot water while avoiding wasted energy. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . They are designed with the maximum power of 199,900 BTU, 180,000 BTU, and 170,000 BTU, and water flows of 9.5 GPM, 8.4 GPM, and 7.0 GPM, respectively. By creating an account you agree to the Hunker. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Just as your car requires periodic maintenance, so does your water heater. Make sure the flammable vapor sensor is not blocked or obstructed. The Essential series consists of just tankless electric water heaters. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. Water temperatures above 125oF can cause severe burns or death from scalding. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. One of them is about adjusting the temperature. All Rights Reserved First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. Some newer models are even Wi-Fi compatible. Verify power supply (120 VAC). Check this too: Electric RV Water Heater How to & Troubleshooting Guide. Hunker may earn compensation through affiliate links in this story. Compare those to your own unit. Turn on a hot-water faucet tap (such as a bathroom sink faucet) to allow air into the hot-water piping and prevent suction that hinders drainage. Stop and follow the safety precautions as above if you smell any gas. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. The following codes for three of the leading manufacturers tankless water heaters is a quick guide to help you diagnose a potential malfunction. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. Electric tankless heaters from Richmond are particularly easy to install. Check that all wiring is correct and secure. This natural gas condensing indoor tankless water heater with built-in recirculation provides instant hot water at the tap, reduces water waste, and is ENERGY STAR certified. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. read more Patrick Next > Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. Amazon.com: Richmond Tankless Water Heater Offers continuous hot water quick and on demand for single point-of-use or multiple applications. Remove the screw attached to the upper heating element access cover and take it off. In the unlikely event of a water leak, it shuts off the flow of water, Control temperature, set Vacation or Away Mode, view energy usage and know immediately about leaks and service alerts from anywhere with built-in EcoNet WiFi Technology and the EcoNet App1, Find out about an issue before theres no hot water with a built-in leak detection system that detects any leaklarge or small, internal or externalin as little as 15 seconds7, More durable than standard heating elements, stainless steel elements deliver longer service life, This coating technology protects the tank and limits the chances of an internal water leak, Enjoy simplified maintenance and easier draining than with a standard plastic drain valve, This upgraded rod helps protect the tank from corrosive minerals in your water, Copyright 2004 - This is just about enough for a single sink in a hot climate. This can make a difference when registering as well as verifying. Richmond Water Heaters is a division of Rheem Manufacturing Company. To do so, follow the steps below: You should also leak test the factory connections to the Combination Gas Control (Thermostat) after the water heater is placed in operation. The warranties for the Encore RMTG series are even longer. Gas control problem-Contact a qualified service technician to inspect and fix the issue. Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. your household just finished showering and now it's your turn. You can set the thermostat has high as 140 degrees Fahrenheit (just like the electric models). Another possible reason is the blower is unplugged. Connect a garden hose to the drain valve near the bottom of the heater tank. Locate a category below and choose one of the available options. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. Richmond Tankless Water Heater Reviews (See Our Best Pick) Inspect the combustion air-inlet and vent systems. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. Because the water is heated only when it is needed, the outgoing water temperature remains constant. With 8.4 GPM, it can heat enough water for most homes, including in the coldest environments. Rheem Manufacturing Company Water heaters from Richmond rarely suffer from problems, provided the owner carries out basic maintenance and uses the heater as intended. A higher EF is only one of many reasons why tankless water heaters cost less to operate. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! FVIR stands for Flammable Vapor Ignition Resistant. If you do not smell gas, proceed to turn on all electrical power to the appliance. And it leads to overtemp that makes the device shut off automatically. Another thing that can cause this problem is when the pilot burner orifice is clogged. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). Products - Richmond Water Heaters This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. The cookie is used to store the user consent for the cookies in the category "Other. When there is a malfunction, an error code will appear on the LCD display. How to Troubleshoot and Drain a Richmond Water Heater Wait for some time and the hot water supply is ready for use. But opting out of some of these cookies may affect your browsing experience. When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. You dont want it to be blown out. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. You can select from an electric model or gas model. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters, Corporate Office: 1100 Abernathy Road, Suite 1700. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Atlanta, GA 30328. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. This indicates there is a problem with the internal circuit. Replace the combination gas control (thermostat). This is mainly because of the low-input pilot, which reduces the amount of gas that the heaters use when on standby. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Necessary cookies are absolutely essential for the website to function properly. This error code indicates high water temperature limit tripped. map-pin - Menards The largest of all the models in the Essential series, the RMTEX-36 is ideal if you are looking for a solution for an average-size or large home and youd prefer to have electric than gas. Well, you can try doing these steps before you finally call a professional service: Make sure that your heater's power (within the breaker panel) has been turned off This indicates a wiring error or a high resistance to earth ground. This is located near the top of the water heater. Richmond Encore Tankless is about one third the size of a conventional water heater. Gas Connection Size: 3/4 inch. Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! The anode rod should be removed from the water heaters tank periodically, for inspection. Why Does My RV Carbon Monoxide Detector Keep Going Off? Richmond Encore Tankless is about one third the size of a conventional water heater. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. No, they are not. All gas models are compatible with a -inch gas line and have a 3-inch/5-inch concentric vent system along with an integrated condensate collector. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). in your tankless water heater making it difficult for water to travel through the water heater to tankless, it is also important to check the water filter in This website uses cookies to improve your experience while you navigate through the website. Verify that the wiring to the pressure switch(es) is correct. Open the drain. If your household frequently takes back-to-back showers, you Carbon monoxide (CO) is a tasteless, colorless, odorless, and highly poisonous gas which can be deadly to humans in high concentrations. Close the valve on the cold-water pipe feeding the water heater. JustAnswer-Q&A 5.09K subscribers. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. For the electric type, the. Although the majority of Richmond heaters are tank models, the most energy-efficient and technologically-forward models are all tankless heaters. Some, There may be some kind of switch that isolates the power. You also have the option to opt-out of these cookies. When the second shower began, the initial warm To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. Continue holding down the gas control knob for about 1 minute after the pilot is lit. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. The temperature appears on an LED screen. Copyright 2004 - Also, check to make sure the ON/OFF switch is not turned OFF. of cold water before the temperature slowly climbs back up. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. You can also clean the burner by scrubbing with mild detergent. Rinnai is known for their innovative tankless water heaters, such as the RUCS65iN and the RUR98iN. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Read or obtain the manual for your specific model and check any other recommendations that are suggested for your specific water heater. Gas supply is off or too low to operate. Press and release the HOTTER button until the desired setting is reached to increase the temperature. Vent Type: PVC. You can also call a qualified and professional service technician. Problem 1: Mineral Buildup However, installation should be simple, even for professionals who have never worked with your model of Richmond water heater before.