Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Don't take the risk and give them your money. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Registered: 04-01-2009. on 10-08-2013 09:47. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Published by 9138-4529 Quebec Inc. on 2022-08-31. Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. I was told I could pay the difference on more expensive dress that may be able to be delivered faster. No! So glad we were able to help! These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. -Kate. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Needed it for Feb 25th. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Shop Lucy in the Sky 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Phone Email. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Have e-mailed twice in the last week with no response! I reached our to the company and got a fast response from them. Lucy in the sky is a great company from products to customer service I am always satisfied. I wish they were more transparent with the type of quality on their website. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". CABLE TV. Two out of four of the dresses arrived by January. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Email: [email protected] - replies within 24 business hours. . This consists of doing coursework over 15 months. They charge so much and the quality is so bad. UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Ordered a dress for my daughter homecoming and it NEVER came. I placed an order and was waiting for more than a month. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. We may also share information with companies assisting in fraud protection or investigation. With no warning either time. I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. O2 do tend to change them occasionally if they become oversubscribed. Store credit only. Hi Jay, We'd love to hear from you so that we can find a resolution. We reserve the right to withdraw linking permission without notice. -Kate. Tip for consumers:Returns usually only give store credit. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. Please email us at [email protected] if anything else. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Please use the following size guide to help determine your size of clothing. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) tablet. 2. Were almost out of time and do not have a back up plan. Here are 8 tips for writing great reviews. In the end the skirt fit very snug and my booty looks great in it. 172 reviews #3 of 27 Restaurants in York $$ - $$$ American Bar Pub. -Kate, Lucy in the Sky is an absolutely horrible company. WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? GetHuman does not work with Sky's customer support operations, directly or in any . Images copyright 2023 Lucy in the sky inc. All rights reserved. I have a very box shape body but this bran hella create lavish looking dresses for my body type. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Article created 4 years ag You can email us at [email protected]! We do specifically outline the estimated delivery time on each individual product page once a size is selected. They weren't rude per se, but they were deeply unhelpful. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . WHAT INFORMATION DO WE SHARE WITH OTHERS? Please email us at [email protected] if anything else. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at [email protected]. Hi Chris! Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. We'd love to find a resolution You can email us at [email protected] for further assistance. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! If you need help please email us at [email protected] if anything else. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. Hi Kim, We're so sorry about the delayed style. Intellectual Property, Software and Content. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. Totally disappointed! Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. This will be automatically applied to your account attached to the email address used for the order. Number of comments: 0 Shipping I need to change my address or order, how do I do this? Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. -Kate. I know it's still only Nov. 15 but I do not think this dress is coming. - Kate, Hi Chris! We're so sorry to hear issues with your order. Both dresses arrived back to back and they looked nothing like it did online. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Not only was she patient but she was quick and so attentive. What a terrible return policy for a online store. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. She even helped me cancel an order and issued my store credit instantly. Any orders cancelled within 14 days of being placed can be cancelled for store credit. We want to make sure that this refund goes through immediately. Thanks for your feedback. We cover the cost of all domestic return shipping for all styles. Thanks for your feedback. Let us know if anything else and you can email us at [email protected]! Thanks for your feedback. . If you have any additional questions, contact us via Live Chat or email us at [email protected] SHIPPING HOW LONG IS SHIPPING AND DELIVERY? I use the chat feature and they told me that the dresses would arrive within the next three weeks. Please note we cannot ship express orders to University/PO Boxes. I have ordered twice for my daughter, and both times, I had to reach out to Customer Service. Thanks for your feedback. We would suggest to double check your card details. I HAVE MY TRACKING NUMBER. How useful is that if the items never come? Hi Lily, For my troubles, I've been offered a $25 store credit. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need.